Terms of Use

JULY Email is provided by JULY Marketing Inc., 666 Burrard Street, Suite 500, Vancouver, BC V6C 3P6, a JULY Company business ("we", "us"). "You" means the person who creates the account, or the business they create it for.

JULY Email forwards mail sent to addresses on domains you control to the inboxes you choose, lets you send and reply as those addresses from Gmail, and offers optional AI assistance that places summaries and suggested replies as drafts in your own mailbox. JULY Email is not a mailbox: it keeps a copy of each message only as long as delivery needs, as the Privacy Policy describes.

You must be 19 or older, able to agree to these terms, and the owner or an authorized manager of every domain you connect. If you create the account for a business, you confirm you may bind it to these terms.

Keep your password and any backup codes or passkeys to yourself; you are responsible for activity under your account. We recommend two-factor sign-in. Tell us at once at hello@julyemail.com if you think someone else has used it.

• Plan features, limits and prices are on the pricing page. Prices are in Canadian dollars, plus applicable taxes.
• Paid plans renew automatically each billing period until you cancel. Cancelling stops the next renewal; your plan runs to the end of the period you paid for. Payments are processed by Stripe.
• The free plan adds a short JULY Email line to the mail you send, which paid plans remove. Sending as your domain unlocks after a card check, which is not a charge; receiving and forwarding always work.
• We give at least 30 days' notice by email before a price rise applies to you, and it applies from your next billing period.
• If a payment fails, sending as your domain pauses until it goes through. We remind you, and if it is still unpaid a month after it failed, the app opens only Billing, Help and Settings until it is paid. Receiving and forwarding keep working throughout.
• Referring others is optional and has its own Referral Program Terms, which form part of these terms when you join it.

You agree to follow the Acceptable Use Policy: no spam, no mail to people who have not agreed to hear from you where the law requires their consent, no phishing, malware or impersonation, and nothing illegal. Outbound volume is limited per plan. We may pause sending, or suspend an account, that puts other customers' delivery at risk.

You keep all rights to your mail, your contacts and your domains. You give us only the permission we need to route your mail, keep it briefly for delivery, and, when you turn them on, run AI features on your behalf. How we handle personal information is in the Privacy Policy; when we process mail and contacts for you, the Data Processing Addendum applies. Both are part of these terms.

AI features are off until you turn them on. They draft; they never send. AI output is assistance, not professional advice, and it can be wrong: read every draft before you send it. The AI Disclosure explains what the AI sees and what it never does.

Plans with AI include a daily allowance: 150,000 tokens a day on AI Executive and 600,000 on Copilot, counted as the pricing page explains. When an account reaches it, AI pauses until midnight UTC and mail keeps forwarding. We never charge for AI beyond your plan.

Email depends on systems beyond our control: DNS, other mail providers and their spam filters. We work to keep JULY Email running and your mail moving, but the service is provided as is, without a promise that it will never be interrupted or that every message will be delivered. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the three months before it, and we are not liable for indirect or consequential losses. Nothing here limits rights the law does not let us limit.

You can delete your account at any time in Settings; we cancel any paid plan first and email you a deletion certificate. We may suspend or close an account for a serious or repeated breach of these terms, with notice and a reason where we can give them. When an account ends, forwarding stops and your data is handled as the Privacy Policy describes.

We post changes here with a new version and effective date. If a change matters, we ask you to accept it before you carry on in the app; for smaller changes we show a notice, and continuing to use JULY Email means you accept them.

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. The courts of British Columbia decide any dispute, unless the law where you live gives you the right to bring it there.

Questions about these terms: hello@julyemail.com, or JULY Marketing Inc., 666 Burrard Street, Suite 500, Vancouver, BC V6C 3P6.